Where you - our guests - have your say:

Your experience here, including praise and any criticism, is very important to us and taken very seriously

This helps us to make things even better, and to take on board the things you find less attractive or would like to see in the future.
So first of all, a "big thank you!" to all our guests who have taken time to give us positive and negative feedback.




Customer satisfaction index

87%
Excellent

2,882 reviews on 12 portals

Ratings by portal

Booking.com, 4.2 (1,843)

Google, 4.6 (424)

Tripadvisor, 4.4 (218)

Zoover, 4.7 (123)

Expedia, 4.5 (103)

HolidayCheck, 4.4 (97)

Kurzurlaub.de, 4.4 (32)

Trip.com, 4.5 (17)

Hotels.com, 4.3 (7)

Yelp, 4.3 (7)

Agoda, 4.0 (6)

HRS, 4.4 (5)

Guest reviews

Guest via Booking.com

Exceptional

Liked: لفندق جميل ومريح <br />الموظفين ودودين جدا<br />إطلالة مرتفعة ورائعة على البحيرة <br />The hotel is beautiful and comfortable<br />The staff is very friendly<br />High and fantastic lake views

Disliked: موقع الفندق مرتفع والطريق متعرج للوصول <br />لا توجد محلات أو مطاعم بالقرب من الفندق وعليك بالنزول بالسيارة إلى جانب البحيرة إذا أردت ذلك <br />قائمة الإفطار متواضعة <br />Location of the hotel is high and curvy road to reach<br />There are no shops or restaurants near the hotel and you have to get off to drive along the lake if you want<br />Breakfast menu modest

Guest via Booking.com

small hotel, with nice view

Liked: the view from the balcony

Disliked: far from the lake, very hard to drive to

Guest via Booking.com

A great hotel in Tegernsee

Liked: Loved this hotel! It was absolutely perfect. Wonderful view, staff was friendly and helpful, and the room was clean. Just what we needed. The breakfast was outstanding. I will definitely be back.

jobanoonoos via Tripadvisor

Outstanding service, beautiful location - just brilliant!

We spent four nights at Der Westerhof in September for our friend's wedding and above all else, the service was outstanding - it may even have been the best of any hotel I've experienced. We were staying in the region for a friend's wedding and our luggage did not arrive with us on the plane. The hotel chased this up assiduously and did all they could to help us with an interim solution - they even provided my husband with a suit he could wear to the wedding, suggested where I might find some female clothes, gave us some extra cosmetics that were in our luggage, etc.

The hotel itself is really delightful - very quaint and Bavarian in its styling. The breakfast spread was excellent - lots to choose from and WiFi was free. However, it was the view from the dining area that really exceeded all expectations. It was simply spectacular! We spent hours taking advantage of the mesmerising scenery - enjoying the complementary tea/cake through the day and lying on the deck chairs reading. It really was blissful!

Thank you again for your wonderful service, Der Westerhof - we are incredibly grateful and hope to return one day.

Reply from the hotel

Dear guest,

I was absolutely thrilled when reading your “outstanding” review this morning!

It is so great to hear that we came through for you during this special occasion. This is what our business of Hospitality is all about!
Thanks for your lovely words and I promise to share this with everyone who impacted your stay.
We sincerely hope to welcome you back again pretty soon. Please feel free to drop me a note.

Kind regards from Lake Tegernsee
Dr. Andreas Greither
Owner

Guest via Booking.com

Good hotel with great view

Liked: The view of the lake from the hotel. I liked that staff at reception was expecting our arrivals and ready with the room keys. They upgraded one of our rooms to junior suit. Good breakfast and kind staff.

Disliked: The twin bed is a bit narrow and pillow is not comfy.

FrancoisFels via Tripadvisor

Top view, personal service, rooms without Gemütlichkeit

We had a lovely weekend at Tegernsee. An enjoyable hotel which promised more bavarian style than it kept. Staff was friendly and offered personal hospitality. Breakfast on the terracce with sunshine and perfect look onto the lake was a remarkable experience.

Reply from the hotel

Dear Francois,

what a wonderful feedback. My team and I are very grateful for your lovely comment. It was a pleasure welcoming you at the Hotel Der Westerhof, Tegernsee and that you enjoyed the top view, breakfast at the sun terrace and personal service. We definitely look forward to welcoming you back in the near future.

Kind regards
Dr. Andreas Greither
Owner

Guest via Booking.com

Pleasant

Liked: Warm welcome on arrival. Terrific view from our bedroom. Cosy dining room. Tea/coffee and cakes for guests on arrival was a very nice touch and most welcome.

Disliked: Distance from town but the availability of a shuttle bus helped.

Guest via Booking.com

Great hotel

Liked: This is one of the best hotels i stayed in ever. The staff are so kind & welcoming. The view out of the balcony is incredible. Quit area. really recommended.

Disliked: Nothing

Guest via Booking.com

A HIDDEN GEM AT TOP OF HILL

Liked: THE YOUNG LADY IN RECEPTION,SHE COULD"T DO ENOUGH FOR US

JWoolrich via Tripadvisor

A relaxing break

This hotel is situated in a lovely location with stunning views over the lake and Tegernesee from the room and balcony. All the staff were very welcoming, helpful and friendly. Our room was nicely furnished and kept clean and tidy and there was a plentiful selection of food at breakfast. We spent time relaxing in Tegernesee itself which is a short yet steep walk down from the hotel, however they do offer a shuttle service back up.

All in all we had a wonderful stay at Der Westerhof and would love to go back!

Reply from the hotel

Dear guests,

thank you for choosing the Hotel Der Westerhof during your stay in Tegernsee and thanks a lot for sharing your feedback with us.

We are pleased to hear that you enjoyed your stay with us, as well as the stunning views over the lake and the city. We really appreciate the positive comments on behalf of the hotel staff as well as the rich variety of food at the breakfast buffet.

Looking forward seeing you again when you are back in the area.

Best regards
Dr. Andreas Greither
Owner