Your experience here, including praise and any criticism, is very important to us and taken very seriously
This helps us to make things even better, and to take on board the things you find less attractive or would like to see in the future. So first of all, a "big thank you!" to all our guests who have taken time to give us positive and negative feedback.
Customer satisfaction index
87%
Excellent
2,882 reviews on 12 portals
Ratings by portal
Booking.com, 4.2 (1,843)
Google, 4.6 (424)
Tripadvisor, 4.4 (218)
Zoover, 4.7 (123)
Expedia, 4.5 (103)
HolidayCheck, 4.4 (97)
Kurzurlaub.de, 4.4 (32)
Trip.com, 4.5 (17)
Hotels.com, 4.3 (7)
Yelp, 4.3 (7)
Agoda, 4.0 (6)
HRS, 4.4 (5)
Guest reviews
Guestvia Booking.com
5.0 / 5
The view from our terrace was stunning!
Liked: My husband & I stayed two nights in a nice deluxe king room with a separate living room. Two doors opened onto a very large terrace which overlooked the most amazing view. Even when we arrived in the fog and rain the view was stunning with the beautiful sound of the bells from two churches ringing at the same time! It was magical. We loved the sauna which has the same stunning view. It was very relaxing and a great way to end each day. The fitness room has a good selection of equipment. The breakfast buffet was outstanding. The front desk staff was first class. They did everything to make us happy. For example, we walked to town one day but didn't want to make the hike back up the mountain to the hotel, so we called and they came to pick us up within 10 minutes. The cool thing is they arrived in a Tesla S! We were so impressed! Because we stayed during a spring holiday there were few restaurants open. We didn't want to go into town so the front desk had the kitchen create a lovely dinner for us served in our room the first night. It was a delicious selection of house made breads, cheeses, and meats, along with fresh fruits. It was the perfect light dinner. So much so that we requested it the second night but this time we ate out on the main terrace under a heated lamp with fleece blankets glazing at that amazing view again. We couldn't get enough of it! The view really IS that spectacular. You won't be disappointed. In fact Der Westerhof will not disappoint you. We thoroughly enjoyed staying here and highly recommend it to others. The view alone is worth the stay; something you may never see anywhere else in your lifetime!
rsfields475via Tripadvisor
5.0 / 5
Absolutely wonderful !!
This was our second visit to Der Westerhof and it was as wonderful as before! The location is great with wonderful views of the lake from our room. Very, very peaceful and serene; a great refreshing get-away. The room was quite nice and the bed was very comfortable. The breakfast on the terrace overlooking the lake was to die for! Such a relaxing way to start the day. Also the breakfast buffet was very nice with a large variety of food; eggs, assorted hams from the area; assorted jams; cheeses;all kinds of fruit, juices; a variety of fresh bread and rolls.
Most of all, we must mention the staff. Everyone was helpful and friendly; Niels was so helpful with our reservations. And most of all : Gabriella. What can I say? She was so delightful, friendly and so helpful. I had a cold and she gave me some herbal teas and cough drops that certainly eased my misery. She was a dear soul.
We have traveled through Germany and France for years, but we must say that Der Westerhof is truly a gem; great value for the money. It exemplifies fine European hopitality. Thank you, Der Westerhof !
Reply from the hotel
Dear guests,
it has been a great honour to welcome you again in our hotel. So good to hear and realize that your second stay was as wonderful as your first one.
For sure we will tell Gabriella, Niels and the entire crew, that all of them did a wonderful service and we are so proud to have them within our team.
Thanks for your recommendation and your great comments about breakfast, staff, the peaceful location and the "Killer View". Thank you as well for sharing your positive experiences with the TripAdvisor community.
We are looking forward to welcome you again at Hotel Der Westerhof. When you show up next time, you should also try a dinner menu at our restaurant “Westerhof-Café im Stieler-Haus”. We are sure, you will like it!
Sunny regards from Lake Tegernsee and hope to see you soon.
Dr. Andreas Greither
Owner
T Lvia Tripadvisor
5.0 / 5
Beautiful
Der Westerhof Hotel is a wonderful hotel. The staff were all very friendly.
The breakfast was incredible, the views are breathtaking and the rooms are lovely.
I would recommend this hotel to anyone travelling to the Tegernsee region.
Reply from the hotel
Dear Guests,
thank you very much for your lovely comment and your amazing recommendation.
We are so glad to hear that you enjoyed your stay with us. Looking forward welcoming you pretty soon again, in order to relax and enjoy the breathtaking views.
We are delighted to share this great feedback with our hotel team.
Best regards from Lake Tegernsee
Dr. Andreas Greither
Owner
Guestvia Booking.com
5.0 / 5
What a view!
Liked: Our room had an incredible view of the lake and surrounding towns. It was extremely peaceful and made for the perfect "get away from it all" vacation.<br />Excellent service and breakfasts.
Guestvia Booking.com
4.6 / 5
Beautiful
Liked: Beautiful lake and mountain
Disliked: The road to the hotel is narrow.
Guestvia Expedia
5.0 / 5
Excellent hotel in every aspect!
Excellent hotel, beautiful view, very friendly staff, fantastic breakfast.<br />Only minus: the internet was overloaded and the firewall filtering didn't allow to access my VPN and even certain, normal, sites.
Nigel Hvia Tripadvisor
5.0 / 5
Wonderful !
Wonderful hotel and service in beautiful location. Excellent views over Tegernsee. Enjoy the breakfast (It was really exceptional), get a table with a view and enjoy the atmosphere. The day we were there traditional live music was being played (unobtrusively) and with the views.. I felt privileged to have had the experience. Its a quick walk down to Tegernsee Bräustüberl (Recommended) but I suggest a taxi back unless you are fit and sober!
Reply from the hotel
Oh how wonderful, a 5 star review.
Dear Nigel, thank you so much for your kind comments and for staying with us during your Tegernsee visit.
We really appreciate your feedback and I'll make certain to share your comments with the staff-team.
They will be delighted to learn, they truly made such an impact on your stay.
Looking forward seeing you again when you are back in the area.
Warmest Regards from Lake Tegernsee
Dr. Andreas Greither
Owner
Hartmut Wvia Tripadvisor
5.0 / 5
Breathtaking view since 1016 - the monks in thoese days knew how to choose a place!
We have been there twice now as participants in a major conference held in Rottach-Egern at the end of January. At this time, business is slw all over the Tergernsee area, sicne ski resorts are about an hours drive away and people nowadays love to stay close to the slopes. So, each time, we had the hotel to ourselves, i.e. dozens of urologists.
The service was great. It was snowing so hard, that normal cars did not work: every guest was taken down the hill into Tegernsee by a hotel bus whenever needed and picked up at any time he disired: t just us, , all guests. The three drivers were working very hard indeed. The room utilities are oerfect, the sauna a dream: spledid view over the lake and the panorama of the alpes.
The only drw back ist teh fact, taht they don not have a restaurant open all the time. However, if you tell them in the morning, they will prepare whatever you want for you in the evening: personalized cusine, a chef to go! I have never experienced anything like that
Reply from the hotel
Dear Hartmut,
thank you very much for taking the time to share your review and recommendation. We are glad you enjoyed the service during
your stay. We pride ourselves in providing warm, professional and engaging service to all our guests!
So glad to hear that you enjoyed the room utilities, the wellness area and the killer view over the lake and the Alps.
I will be sure to pass on your kind words to the three guys who were responsible for the shuttle service, to inform them their efforts
are recognized and appreciated. Due to the location 180 meters above Lake Tegernsee and the heavy snowfalls during your stay
no regular cars, besides SUV and 4 wheel drives, could handle the steep road. Therefore the additional hotel-bus shuttle indeed, as
you mentioned it, was highly appreciated by you and your colleagues.
We really hope, welcoming you and your colleagues back to the hotel for future medical congresses.
In the meantime we wish you all the best and take care.
Kind regards from Tegernsee
Dr. Andreas Greither
Owner
Guestvia Booking.com
5.0 / 5
Breathtaking views, super friendly staff
Liked: Staff were really friendly and helpful. Our room had a balcony with stunning views across the lake and mountains. The breakfast was great and copious. The sauna facilities are excellent.
Disliked: It's a shame the hotel doesn't do food in the evening, although they are very happy to take guests to town and pick them up, and they also provided cold meat & cheese for us one evening at a very reasonable cost.
Christian Svia Tripadvisor
5.0 / 5
Perfect!
One of my favorite hotels in the Germany. You feel welcomed the moment you walk in. The view over the lake is breathtaking from every room. No extra charge for water bottles, coffee, tea or pastry in the afternoon. Great value for money. Strong recommendation!
Reply from the hotel
Dear Guest,
what a wonderful review and what a “strong recommendation”. Thank you so much!
So happy to realize that you enjoyed your stay as well as the breathtaking view from your room over lake Tegernsee.
We really appreciate the positive comments on behalf of those additional goodies, the hotel offers without extra charge.
Great value for money as well as personality and individuality in guest service is our utmost goal.
Thanks a lot and hopefully you will have a chance for a second visit at the Hotel Der Westerhof.
Kind regards
Dr. Andreas Greither
Owner
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Reply from the hotel
Dear guests,
it has been a great honour to welcome you again in our hotel. So good to hear and realize that your second stay was as wonderful as your first one.
For sure we will tell Gabriella, Niels and the entire crew, that all of them did a wonderful service and we are so proud to have them within our team.
Thanks for your recommendation and your great comments about breakfast, staff, the peaceful location and the "Killer View". Thank you as well for sharing your positive experiences with the TripAdvisor community.
We are looking forward to welcome you again at Hotel Der Westerhof. When you show up next time, you should also try a dinner menu at our restaurant “Westerhof-Café im Stieler-Haus”. We are sure, you will like it!
Sunny regards from Lake Tegernsee and hope to see you soon.
Dr. Andreas Greither
Owner